Privacy Notice

This is where you can find all you want to know about the personal information we collect (we call it your Information, with a capital “I”) and about your rights and how to exercise them.

We've designed this Privacy Notice to help you find the information you need quickly and easily.

Our Promise of Fair, Transparent and Lawful use of your Information

We are legally obliged to give you certain information so we'll try to keep it sweet and simple.

We are TransferMyBills.com Limited and we are the "controller" of your Information, which means we are responsible to you for how we collect, use, share, store and protect it.

However, we want to put you in control ‐ after all, it's your Information ‐ so below we've described what we do with your Information, as well as your rights and how to contact us.

So, to start with, here is our Privacy Promise to you:

Your Information will only be processed in the UK or EU, where it is protected by the same laws as in the UK. If this changes, we will put in place legally binding measures to ensure that any processing of your Information complies with UK law and we will provide details in this Privacy Notice.


To provide updates on the TransferMyBills service and launch date

If you complete the web form, entering your name and email address and other voluntary information, we will store that Information and use it to update you on the development of the TransferMyBills software as a service, including features and expected launch date. We may also use this information to ask for your opinion or to notify you of special offers.

Your Information may be accessed by third parties contracted by us to host the TransferMyBills website and provide other IT and security and monitoring services, but only if it is necessary for them to perform their services.

We will keep your Information for up to six months after the launch of the TransferMyBills service unless you register an online with us, in which case we will keep and use your Information as described in the new Privacy Notice which will be published on the website when we launch.

Our use of this Information is lawful because you have consented to us using it for the purpose of marketing the TransferMyBills service.


To operate and improve our website

We use cookies to make our site work, to help us improve it and to make it easier for you to use, for example by auto-filling your name and address.

We DO NOT use any cookies for tracking, advertising or marketing purposes.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility.

Analytics cookies

We set FullStory cookies to help us to improve our website by collecting and reporting information on how you and other users use it.

The analytics cookies collect information in an anonymous form. You can disable them by changing your browser settings.

Performance cookies

Performance cookies make the website easier for you to use, for example by auto-filling your name and address. You may disable these by changing your browser settings, but this may affect how the website functions.


Your Information Rights and How to Contact Us

Personal Information is just that – it’s personal. And it’s yours, not ours – we know that. So we want to make sure that it’s easy for you to take control of it.

Your RIGHTS

These are legal rights that the Information Commissioner will help you to enforce if we slip up.

If you tell us you want to exercise your rights, we'll confirm that we have received your request and let you know if we need anything else from you, then we will respond as quickly as possible and, in any case, within a month.


Lodging a complaint

If we fail to respond within a month when you send us a request to exercise any of these rights, or if you are unhappy about the way we or any of our partners are handling your Personal Information, you can lodge a complaint by contacting privacy@transfermybills.com.

If you are not happy with our response or handling of your complaint, you have the right to report your concern to the Information Commissioner’s Office, whose contact details can be found on their website at: www.ico.org.uk/global/contact-us