This is where you can find all you want to know about the personal information we collect (we call it your Information, with a capital “I”) and about your rights and how to exercise them.
We've designed this Privacy Notice to help you find the information you need quickly and easily.
Our Promise of Fair, Transparent and Lawful use of your Information
We are legally obliged to give you certain information so we'll try to keep it sweet and simple.
We are TransferMyBills.com Limited and we are the "controller" of your Information, which means we are responsible to you for how we collect, use, share, store and protect it.
However, we want to put you in control ‐ after all, it's your Information ‐ so below we've described what we do with your Information, as well as your rights and how to contact us.
So, to start with, here is our Privacy Promise to you:
- We will be open and honest with you about our use of your Information.
- We'll only use and share it for the purposes described below
- We will explain below why it's lawful for us to use your Information for each purpose
- We won't collect more Information than we need for any of these purposes
- We'll work with you to make sure your Information is accurate and kept up to date
- We'll tell you how long we are legally permitted or required to keep it
- We will protect your Information and respond quickly to any concerns you may have
Your Information will only be processed in the UK or EU, where it is protected by the same laws as in the UK. If this changes, we will put in place legally binding measures to ensure that any processing of your Information complies with UK law and we will provide details in this Privacy Notice.
To provide updates on the TransferMyBills service and launch date
If you complete the web form, entering your name and email address and other voluntary information, we will store that Information and use it to update you on the development of the TransferMyBills software as a service, including features and expected launch date. We may also use this information to ask for your opinion or to notify you of special offers.
Your Information may be accessed by third parties contracted by us to host the TransferMyBills website and provide other IT and security and monitoring services, but only if it is necessary for them to perform their services.
We will keep your Information for up to six months after the launch of the TransferMyBills service unless you register an online with us, in which case we will keep and use your Information as described in the new Privacy Notice which will be published on the website when we launch.
Our use of this Information is lawful because you have consented to us using it for the purpose of marketing the TransferMyBills service.
To operate and improve our website
We DO NOT use any cookies for tracking, advertising or marketing purposes.
Necessary cookies enable core functionality such as security, network management, and accessibility.
We set FullStory cookies to help us to improve our website by collecting and reporting information on how you and other users use it.
The analytics cookies collect information in an anonymous form. You can disable them by changing your browser settings.
Performance cookies make the website easier for you to use, for example by auto-filling your name and address. You may disable these by changing your browser settings, but this may affect how the website functions.
Your Information Rights and How to Contact Us
Personal Information is just that – it’s personal. And it’s yours, not ours – we know that. So we want to make sure that it’s easy for you to take control of it.
These are legal rights that the Information Commissioner will help you to enforce if we slip up.
- Right of access to your Information ‐ we will provide you with the Information we hold
- Right to have inaccurate or out of date Information corrected
- Right to unsubscribe from marketing messages and emails
- Right not to be profiled for marketing purposes ‐ we don't do this anyway
- Right to prevent processing of your Information
- Right to have your Information deleted (also known as "Right to be Forgotten")
- Right to transfer your Information to another provider (also known as "Right of Portability")
- Right to make a complaint to the regulator ‐ the Information Commissioner's Office or ICO.
If you tell us you want to exercise your rights, we'll confirm that we have received your request and let you know if we need anything else from you, then we will respond as quickly as possible and, in any case, within a month.
Lodging a complaint
If we fail to respond within a month when you send us a request to exercise any of these rights, or if you are unhappy about the way we or any of our partners are handling your Personal Information, you can lodge a complaint by contacting firstname.lastname@example.org.
If you are not happy with our response or handling of your complaint, you have the right to report your concern to the Information Commissioner’s Office, whose contact details can be found on their website at: www.ico.org.uk/global/contact-us